When Max Weber wrote about the rationalization of modern Western society over a hundred years ago, he could not have foreseen the lengths to which such rationalization has been taken in an Amazon warehouse, or "fulfillment center." There poorly paid "associates," who are often temporary workers with few benefits, scurry among the bins retrieving and packing just about anything that can be imagined. A handheld device keeps track of their movements. It directs them to the next item to pick, and a timer starts: 14 seconds to scan in the next item four aisles over, for example. The device warns them if they are falling behind, and keeps track of their pick rate. Falling behind, calling in sick, and other offenses can cost a worker their job, so some "associates" have resorted to urinating in bottles to avoid taking bathroom breaks. In January 2018 Amazon received patents on a wristband that can track a warehouse worker's arm movements.

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